Update software fail for 9.3 on Apple Watch.

Question

Level 1

4 points

Update software fail for 9.3 on Apple Watch.

I attempted several times to download the new software update for Apple Watch 9.3 getting an error each time software fail and error has occurred while download it. I followed all steps in different videos from YouTube to no avail and II attempted several times to download the new software update for Apple Watch 9.3 getting a error each time software fail and error has occurred while download it. I followed all steps and different videos from YouTube to no avail and I contacted Apple support Apple Support also no help.

Posted on Jan 28, 2023 4:14 AM

Reply

Answer 1

Top-ranking reply

LD150

Level 10

91,169 points

Jan 28, 2023 9:14 AM in response to Ronivgb

Reset the router to factory settings which usually requires a pin in a small hole.

After that reach out to Apple Support directly. You should be able to reach them here

Click here > Contact - Official Apple Support

or phone numbers

Click here > https://support.apple.com/en-us/HT201232

Reply

Answer 2

Ronivgb Author

Level 1

4 points

Jan 28, 2023 7:54 AM in response to LD150

I appreciate the suggestion right now and I did try it and steel 9.3 will not download to my Apple Watch my phone automatically download so it is up-to-date 16.3. My watch is also to automatic download but it did not so frustrating.

Reply

Answer 3

Ronivgb Author

Level 1

4 points

Jan 28, 2023 8:57 AM in response to LD150

I have done all is it. I reset both devices multiple times. I unpaired the watch from the phone multiple times I even deleted network settings and other settings multiple times now the VPN as you suggested and still this thing will not update. I’m getting the error software update, failed. An error has occurred during download.

Reply

Answer 4

Ronivgb Author

Level 1

4 points

Jan 28, 2023 10:33 AM in response to LD150

My router is fine and signals are strong. I did reach out to Apple support and they are sending me to Best Buy per appointment due to my area does not yet have a Apple Store. I thank you for your help trying to assist me you are greatly appreciated. Thank you.

Reply

Answer 5

LD150

Level 10

91,169 points

Jan 28, 2023 7:07 AM in response to Ronivgb

Make sure your iphone has iOS16.3 first and more importantly no VPN installed (also check for VPN profile)

Reply

Answer 6

LD150

Level 10

91,169 points

Jan 28, 2023 8:00 AM in response to Ronivgb

Any VPN in the iPhone?

Settings, general, VPN & Device Management look for a profile

Reply

Answer 7

Ronivgb Author

Level 1

4 points

Jan 28, 2023 8:48 AM in response to LD150

I did see VPN Avast and VPN 360 I deleted them both and still update error

Reply

Answer 8

LD150

Level 10

91,169 points

Jan 28, 2023 8:51 AM in response to Ronivgb

They were the basis of your problem. Make sure the apps are gone too, Restart both devices. If necessary unpair and set ip again. VPNs are evil and steal your data

Reply