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iPhone notification not showing profile pictures

I am looking a for solution after searching all over the internet and not finding,

whenever I get a notification from a social media app (WhatsApp, Instagram, TikTok)

I don’t see the picture of the person who sent it.

How do I fix it?


Posted on Jan 28, 2023 6:25 AM

Reply
Question marked as Best reply

Posted on Jan 30, 2023 11:37 AM

Hello aviv129,


This would be determined by the developer of these apps. You may see the notification reflect the icon for the app or a preview of something sent, but not the contact within that app or from the device. You'd need to contact the developer of these apps to request this as a feature of their app.


Here's how you could do that: How to contact an app developer


How to contact an app developer

In the App Store, you can find contact information for app developers, including developers of Apple Arcade games.

When to contact an app developer for help

- If an app isn't working, but the issue doesn't affect other apps

- If you can't use an in-app purchase, such as a bonus game level or "remove ads" 


Contact the developer of an iOS, iPadOS, or watchOS app

1. Open the App Store on your iPhone or iPad.

2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.

3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.

In the App Store on iPhone, you can find the App Support button below the reviews.


Wishing you well, take care.

1 reply
Question marked as Best reply

Jan 30, 2023 11:37 AM in response to aviv129

Hello aviv129,


This would be determined by the developer of these apps. You may see the notification reflect the icon for the app or a preview of something sent, but not the contact within that app or from the device. You'd need to contact the developer of these apps to request this as a feature of their app.


Here's how you could do that: How to contact an app developer


How to contact an app developer

In the App Store, you can find contact information for app developers, including developers of Apple Arcade games.

When to contact an app developer for help

- If an app isn't working, but the issue doesn't affect other apps

- If you can't use an in-app purchase, such as a bonus game level or "remove ads" 


Contact the developer of an iOS, iPadOS, or watchOS app

1. Open the App Store on your iPhone or iPad.

2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.

3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.

In the App Store on iPhone, you can find the App Support button below the reviews.


Wishing you well, take care.

iPhone notification not showing profile pictures

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