battery problem while using freeform

Hi, when I am using freeform to take notes, the center of my iPad starts to become really warm and the battery goes down rapidly. I also found out when I write, it was not so smooth. How can I solve this problem? Or it is caused by the app? Because I had this problem few years before when I used onenote to take notes.

iPad Pro, 11-inch, 4th Gen, Wi-Fi

Posted on Jan 28, 2023 11:20 AM

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3 replies

Jan 30, 2023 1:55 PM in response to yul913

Hello yul913,


A few basic steps you can take to isolate the issue are:

  1. Restart your iPad: Restart your iPad - Apple Support
  2. Check for any available updates for your iPad: Update your iPhone or iPad - Apple Support Be sure to have a current backup prior to updating.
  3. When the app becomes unresponsive, try the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
  4. If you have a case on your iPad, remove the case and check to see whether your iPad still becomes warm when using Freeform.

Take care.




Jan 30, 2023 1:26 PM in response to yul913

Hello yul913,


To help us get a better understanding of the issue, we’d like to ask a few questions.


1. Do these issues happen only when using FreeForm, or do they occur at other times as well?

2. You mentioned issues with writing not being smooth when using FreeForm; when that happens, does the app seem to become unresponsive?

3. When the device gets warm, does it ever display a temperature warning screen?


The above details will help us plan how to proceed.


If your device is getting warm, please check out this link, which has some information and suggestions to help keep your device within acceptable operating temperatures: If your iPhone or iPad gets too hot or too cold


Thanks!

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battery problem while using freeform

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