You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Need to remove my debit card from payment method

I am funding my account with gift cards and I have credit available but I’m still not allowed to remove my debit card. I need my debit card removed. It’s saying I have an active subscription and cannot remove it but there is money there from a redeemed gift card. Neither the chat or call option for help is available in this region.

Posted on Jan 28, 2023 12:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2023 12:58 PM

To find out how to remove a payment method, and what to do if you can't remove your last payment method or use no payment method with your Apple ID, read this article --> Remove a payment method from your Apple ID - Apple Support

Ongoing subscriptions and Family Sharing organizers must always have a payment method present. To edit the cards used for those you may need to first add the new card and make it the primary payment method before removing the old card (see: If you need to change or update your Apple ID payment method - Apple Support ).


2 replies
Question marked as Top-ranking reply

Jan 28, 2023 12:58 PM in response to tracia165

To find out how to remove a payment method, and what to do if you can't remove your last payment method or use no payment method with your Apple ID, read this article --> Remove a payment method from your Apple ID - Apple Support

Ongoing subscriptions and Family Sharing organizers must always have a payment method present. To edit the cards used for those you may need to first add the new card and make it the primary payment method before removing the old card (see: If you need to change or update your Apple ID payment method - Apple Support ).


Need to remove my debit card from payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.