You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 14 pro replaced with motherboards

Hi, I received my iPhone 14 pro today and after opening a few hours after taking the delivery I’m shocked to find a bunch of motherboards taped together instead of the actual phone.

Has anyone else had this happen to them?

iPhone 14 Pro

Posted on Jan 28, 2023 1:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2023 2:22 PM

Hello Skb80,


We recommend contacting the place where you originally purchased your iPhone for help. If you have other questions, we think it might be a good idea to contact Apple Support directly to see if they have anything additional to add to our initial recommendation of you reaching out to the seller. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service - Apple Support Thank you for participating in the Apple Support Communities. Cheers!

1 reply
Question marked as Top-ranking reply

Jan 30, 2023 2:22 PM in response to Skb80

Hello Skb80,


We recommend contacting the place where you originally purchased your iPhone for help. If you have other questions, we think it might be a good idea to contact Apple Support directly to see if they have anything additional to add to our initial recommendation of you reaching out to the seller. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service - Apple Support Thank you for participating in the Apple Support Communities. Cheers!

iPhone 14 pro replaced with motherboards

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.