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Need help. With updating but it’s saying I’m not connected to the Internet when I am

I need help updating says failure to update you do not connected to the Internet when I am connected to the Internet and I want to know what’s going on with my phone

iPhone 7, iOS 15

Posted on Jan 28, 2023 6:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2023 6:52 PM

shyanne247 Said:

"I need help updating says failure to update you do not connected to the Internet when I am connected to the Internet and I want to know what’s going on with my phone"

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Troubleshooting iPhone Updates:


A. About "No Internet Connection":

Just because you are connected to a network, does not mean you have an Internetconnection. You may be connected to an internal LAN, and not to the Internet.


B. So, Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.

1 reply
Question marked as Top-ranking reply

Jan 28, 2023 6:52 PM in response to shyanne247

shyanne247 Said:

"I need help updating says failure to update you do not connected to the Internet when I am connected to the Internet and I want to know what’s going on with my phone"

-------


Troubleshooting iPhone Updates:


A. About "No Internet Connection":

Just because you are connected to a network, does not mean you have an Internetconnection. You may be connected to an internal LAN, and not to the Internet.


B. So, Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.

Need help. With updating but it’s saying I’m not connected to the Internet when I am

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