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Can’t use ESim or find EID on 13 pro max

I bought a new iPhone 13 Pro Max and I updated it to ios 16.3

however I’m trying to add an eSim I couldn’t find the option

I tried searching for the EID in settings but it wasn’t there, but upon dialing *#06# the EID comes up but I still can’t find it in settings

No, my phone is not the Hong Kong version as the serial number is A2643


I wanna know if it’s an iOS 16.3 bug or if anyone has had similar issues recently

iPhone 13 Pro Max, iOS 16

Posted on Jan 28, 2023 10:38 PM

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Question marked as Best reply

Posted on Jan 28, 2023 10:47 PM

You may open Settings ➡️ Cellular ➡️ Add eSIM: Then, follow the onscreen instructions to add an eSIM. This works best if you have a QR Code provided to you by your carrier.


To find the EID, open Settings ➡️ General ➡️ About: Here you will find the EID.


Axel F.

6 replies

Jan 28, 2023 11:46 PM in response to DxmienIsGod

What happens when you connect your iPhone to a Wi-Fi Network instead of a Cellular Hotspot?

——

Furthermore, you can Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Jan 28, 2023 11:55 PM in response to DxmienIsGod

I recommend that you have your iPhone examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution. If you purchased your iPhone within the past 12 months then it should still be covered under Apple’s 1YR Limited Warranty (US). You should take advantage of that. You may also begin by contacting 👉  Apple Support


Axel F.

Can’t use ESim or find EID on 13 pro max

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