iPhone 15 Pro needs an eSIM
I’m trying to set up my oh one 15 Pro. Somehow, there is no eSIM and I can’t transfer the phone number.
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chuckbl
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Community Specialist
Hello Nissan Girl,
Depending on where you purchased your iPhone, that behavior may be expected based on the details below:
iPhone 15 Pro and iPhone 15 Pro Max use eSIM technology and are not compatible with physical SIM cards.
You can also find that information in this resource: iPhone 15 Pro and 15 Pro Max - Technical Specifications - Apple
For difficulties with setting up an eSIM, you'll want to follow the recommendations from this resource: If you can't set up an eSIM on your iPhone - Apple Support
Should that still persist, you'll want to contact your carrier. They'll be in the best position to help further with activating your iPhone with their particular cellular network.
Take care.
