Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID not working

Hi my Face ID is not working at all. Like it will say try later and u have done that I have updated iOS and all that. Please help me

Posted on Jan 29, 2023 3:37 AM

Reply
Question marked as Best reply

Posted on Jan 29, 2023 3:41 AM

If you're sure that nothing (cover, screen protector, dirt) interferes with your front camera, see this support article:--> If Face ID isn't working on your iPhone or iPad Pro and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro


If, after performing all the steps provided in the above support articles, the issue persists, contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple - Find Locations - Location Selector. After checking it out, they'll give you all the available options.


Regards

Giulio

1 reply
Question marked as Best reply

Jan 29, 2023 3:41 AM in response to Mohammed619

If you're sure that nothing (cover, screen protector, dirt) interferes with your front camera, see this support article:--> If Face ID isn't working on your iPhone or iPad Pro and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro


If, after performing all the steps provided in the above support articles, the issue persists, contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple - Find Locations - Location Selector. After checking it out, they'll give you all the available options.


Regards

Giulio

Face ID not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.