My phone was recently snatched out of my hand while unlocked. First thing the thieves have done is remove it from FindMy iPhone.
I have managed to freeze the SIM (the phone isn't carrier locked however_ and regain access to my Apple ID. The phone is not showing up on the devices list when logging into my Apple ID.
Is there any chance my iCloud notes, photos etc are still being shared with that phone? Are there any other measures I should take?
Assume that the thieves already have full access to anything that was on the phone. Credit cards, bank info, etc., so you will need to start contacting these folks immediately.
😳 Change your Apple ID password online!
If you were using Apple Pay and had credit/debit cards. You should probably cancel the cards ASAP
Hello ~ Here are some tips you may want to take in order to help. I am sorry you went through that happening to you. Click on the link below…
If Find My iPhone or Find My iPad isn't enabled on your missing device - Apple Support
~Katana-San~
You can't reset the Apple ID login without knowing the current one so you can log out of it.
They didn't need any type of password to view your email, contacts, photos or any other info you can get at when it's already at the desktop (unlocked state). Once there, all they need to do is keep it open by not allowing the phone to go into standby.
They reset the passcode and face ID.
They didn't. You can't do that without knowing the current passcode.
They also didn't turn off FindMy without knowing your Apple ID password.
I'm assuming they were able to do it by resetting the Apple ID login. As they had access to my email, phone and authenticator app.
This is the thought that just occurred to me!
I don't want to click the Find My toggle off to find out for sure because I don't want to have to setup my Apple Wallet again and I'm thinking that they'd be the first thing that would be dumped.
But... If you toggled off Find My, wouldn't you need to enter your passcode, or password, or have Face ID recognition at the very least?
Resetting Face ID also requires knowing the current passcode before you can proceed. How did they get this information?
The only time it wouldn't ask is if you never set a passcode to begin with, which is a very bad way to set up a mobile device. Without one, the crooks would have been asked to first create a passcode, and could then of course easily proceed to changing Face ID.
Yes, you can do that. But it also erases the phone. When it asks, you can set up a new passcode and Face ID. This does the crooks no good since it's basically a blank phone. In step five (link below), you can then restore the backed up data.
Set up your iPhone or iPad - Apple Support
But, you still need the Apple ID and password (step 6). And yes, I have done this before. You can't actually access the restored data until you log back into your account.
Just to note, I'm not trying to make light of your situation. I'm just trying to figure out how a random person stealing your phone from your hand managed to do what you say. It shouldn't be possible.
It would be difficult for them to unpair the device from your iCloud without your unlock pass code and password.
I have already, but I'm trying to figure out if it's possible they set anything up to still be able to view information from the associated iCloud.
You already know this, but it's their phone now.
iPhone stolen unlocked, what measures to take.
