so i have a phone that requires the original apple id and password to set up the phone again but i don’t remember the password so i tried resetting the password on my current phone but it comes up with it being either not valid or supported?

my iphone won’t unlock unless i used the original email and password used to set it up but i don’t know the password, but when i try change the password on this current phone it says “this apple id is either not valid or not supported” how will i be able to get into the phone?

iPhone 6s

Posted on Jan 29, 2023 12:23 PM

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Question marked as Top-ranking reply

Posted on Jan 30, 2023 8:58 AM

Hello,


For help with that you need to contact Apple. Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 30, 2023 8:58 AM in response to lg05x

Hello,


For help with that you need to contact Apple. Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


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so i have a phone that requires the original apple id and password to set up the phone again but i don’t remember the password so i tried resetting the password on my current phone but it comes up with it being either not valid or supported?

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