You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: 1thing
1thing Author
User level: Level 1
4 points

Can’t download apps. “Review” button keeps popping up.

This Apple ID has not yet been used in the App Store

I’m using an iPhone 11 (15.6.1) and got mostly everything set up, the problem is that every time I try to download an app it pops up with "This Apple ID has not yet been used in the App Store" then it has a button and it says "Review" when I click it, it requires me to enter my password and then after I enter it, it keeps repeating the "Review" and I'm unable to download apps what do I do?


This question has been asked several times by others, but there’s no consistent answer. I’ve seen something about reviewing TOS or adding a credit card at Settings->media & purchases but I see no such route, and I don’t have a credit card.

Posted on Jan 29, 2023 5:14 PM

Reply
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
418,777 points

Posted on Jan 30, 2023 8:49 AM

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase.


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.

Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple ID - Apple Support


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

This Apple ID has not yet been used with … - Apple Community


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

Apple Support


*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support




View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
418,777 points

Jan 30, 2023 8:49 AM in response to 1thing

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase.


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.

Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple ID - Apple Support


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

This Apple ID has not yet been used with … - Apple Community


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

Apple Support


*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support




Reply

Can’t download apps. “Review” button keeps popping up.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up