Camera is not working
Unknown Part ⚠️ . Started today don’t know why. Everything was fine and working
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You can continue to find trusted guidance and support on the official Apple Support site.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Unknown Part ⚠️ . Started today don’t know why. Everything was fine and working
Elshow Said:
"Camera is not working: Unknown Part ⚠️ . Started today don’t know why. Everything was fine and working"
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The Camera is Reportedly Ungenuine:
It is referring the the authenticity of your screen (of it not being genuine).
Start Here: About genuine iPhone cameras - Apple Support
Got a New Screen Recently?:
You need a genuine camera. So, did you have the camera replaced recently? If so, take it back to that service center, and have them place a genuine camera in there. They should have know better.
Elshow Said:
"Camera is not working: Unknown Part ⚠️ . Started today don’t know why. Everything was fine and working"
-------
The Camera is Reportedly Ungenuine:
It is referring the the authenticity of your screen (of it not being genuine).
Start Here: About genuine iPhone cameras - Apple Support
Got a New Screen Recently?:
You need a genuine camera. So, did you have the camera replaced recently? If so, take it back to that service center, and have them place a genuine camera in there. They should have know better.
The unknown part error is as important as the Check Engine light in your car.
—It needs to be serviced A.S.A.P.—
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
I haven’t replace the camera on my phone. Everything is still original on my phone. It’s just started out of no where with
Unknown Part⚠️.nobody has replaced anything in my phone .
Camera is not working