Snapchat not redownloading

Plz help me i deleted my snapchat bcoz of storage problems but after gaining storage i tried to reinstall it again but i cant. The app has the icloud sign on it and it loads but doesn’t appear on the phone. I can download other apps very well JUST NOT SNAP. been struggling for too long now so much of my memories on snap . Would appreciate any help👏👏

iPhone 12 Pro

Posted on Jan 29, 2023 11:19 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2023 2:55 PM

Hi ifaaa,


If the app has a cloud icon next it on your device Home Screen or App Library, that typically indicates it was offloaded from your device to free up storage. This is further described in How to check the storage on your iPhone and iPad. If you see this icon in the App Store, that indicates your account previously downloaded or purchased the app.


In either case, If you can’t download or update apps on your iPhone or iPad offers steps to try if an app won't download or install:


"1. Manually update the app

Learn how to manually update an app

 

2. Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method

 

3. Resolve a problem with your payment method

If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase'

 

4. Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

 


5. Restart your device

Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad

 

If you still can't download or update apps

Contact Apple Support"


Regards.


1 reply
Question marked as Top-ranking reply

Jan 31, 2023 2:55 PM in response to ifaaa

Hi ifaaa,


If the app has a cloud icon next it on your device Home Screen or App Library, that typically indicates it was offloaded from your device to free up storage. This is further described in How to check the storage on your iPhone and iPad. If you see this icon in the App Store, that indicates your account previously downloaded or purchased the app.


In either case, If you can’t download or update apps on your iPhone or iPad offers steps to try if an app won't download or install:


"1. Manually update the app

Learn how to manually update an app

 

2. Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method

 

3. Resolve a problem with your payment method

If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase'

 

4. Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

 


5. Restart your device

Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad

 

If you still can't download or update apps

Contact Apple Support"


Regards.


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Snapchat not redownloading

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