Problem to use ECG

Question

Problem to use ECG

Reading the ECG application is difficult, it does not always detect the heartbeat

Apple Watch Series 6

Posted on Jan 29, 2023 11:13 PM

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Answer 1

Jan 30, 2023 1:33 PM in response to rinaldo_martinelli

OK.

Traditional troubleshooting steps are:

Restart

Force Restart

And if neither works, erase the watch from your iPhone and pair it back. Below are two links to help you:

Restart your Apple Watch - Apple Support

Restore Apple Watch from a backup - Apple Support

If none of the options I suggest work, then it's time to schedule an appointment at your Apple Store Genius Bar to have your watch evaluated.

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Answer 2

Jan 30, 2023 11:54 AM in response to lobsterghost1

YES

apple watch 6 is fastened to the wrist correctly, as i always did in other cases until 2 months ago when everything was going very well. Last time the ECG application hasn't worked anymore, I tried to move apple watch 6 in different positions of the arm but it's hard to intercept the heart rate, when it seems that it works, after a few seconds it freezes and the heart rate reappears

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Answer 3

Jan 30, 2023 11:01 AM in response to rinaldo_martinelli

Is the watch strapped to your wrist tight enough for the sensors to be fully touching your skin on all areas of the sensors?

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