You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The ecg doesn’t register timing and strength of the electrical signals anymore. How to solve this?

ECG doesn’t function anymore.

Apple Watch Series 5, watchOS 7

Posted on Feb 1, 2023 1:52 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2023 3:21 AM

First force restart it 

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 

 Then Force Restart the paired iphone   Force restart iPhone – Apple Support (UK)

 If that is no help 

 Unpair and erase your Apple Watch – Apple Support (UK) 

and then 

Set up your Apple Watch – Apple Support (UK) 

 You may also want ensure Watch and iPhone are up to date.

Update your Apple Watch - Apple Support

Update your iPhone or iPad - Apple Support

 If you've completed that troubleshooting and the issue is still not resolved then Contact Support. 

 Click here > Contact - Official Apple Support

or phone numbers  

Click here > Contact Apple for support and service - Apple Support

or

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Feb 1, 2023 3:21 AM in response to Fransfrom ohl

First force restart it 

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 

 Then Force Restart the paired iphone   Force restart iPhone – Apple Support (UK)

 If that is no help 

 Unpair and erase your Apple Watch – Apple Support (UK) 

and then 

Set up your Apple Watch – Apple Support (UK) 

 You may also want ensure Watch and iPhone are up to date.

Update your Apple Watch - Apple Support

Update your iPhone or iPad - Apple Support

 If you've completed that troubleshooting and the issue is still not resolved then Contact Support. 

 Click here > Contact - Official Apple Support

or phone numbers  

Click here > Contact Apple for support and service - Apple Support

or

Genius Bar Reservation and Apple Support Options - Apple


The ecg doesn’t register timing and strength of the electrical signals anymore. How to solve this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.