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My iphone Lost mode lock got bypassed and theifs have Access to my informations

Hello the apple community,

My name is Mourad and i'am contacting you because i had my phone stolen a week ago and the theif used a phishing website to bypass my Lost mode lock and unlock my phone. I would love if you can assist me and help delete all the information on my stolen phone it's an iphone 13.

I'am feeling heartbroken i hope you can help me.

Thank you in advance.

iPhone 13, iOS 16

Posted on Jan 29, 2023 11:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2023 1:10 AM

In addition to what Kurtosis12 has already said...


Please understand how Lost Mode lets you lock your iPhone, iPad, iPod touch, Mac or Apple Watch so that others cannot access your personal information.

...

Turn on Lost Mode or lock a device

  • In Find Devices on iCloud.com, click All Devices, then select the device you want to put into Lost Mode or lock. ... 
  • Click Lost Mode or Lock.

More items...


Use Lost Mode in Find Devices on iCloud.com - Apple Support

12 replies
Question marked as Top-ranking reply

Jan 30, 2023 1:10 AM in response to mourad116

In addition to what Kurtosis12 has already said...


Please understand how Lost Mode lets you lock your iPhone, iPad, iPod touch, Mac or Apple Watch so that others cannot access your personal information.

...

Turn on Lost Mode or lock a device

  • In Find Devices on iCloud.com, click All Devices, then select the device you want to put into Lost Mode or lock. ... 
  • Click Lost Mode or Lock.

More items...


Use Lost Mode in Find Devices on iCloud.com - Apple Support

Feb 5, 2023 8:34 AM in response to mourad116

Getting your Apple ID password phished when two-factor authentication is not enabled too often ends this way; in a data integrity and privacy catastrophe, and here unfortunately also combined with device loss.


Just as soon as that Apple ID password is compromised, then Find My, remote locking, remote wipe, everything is unavailable to you.


We can provide sympathy, and can provide pointers to (maybe) recover from a compromised Apple ID.


We can’t fix this.


Nobody can get back what you have lost here.


And yes, if the thief was inclined, everything here was copied, the stolen device permanently disassociated from your Apple ID, and whatever data associated with the compromised Apple ID was erased should the thief have wanted that.


At the thief’s option, the Apple ID can further be permanently deleted, bricking other associated devices, too.


Unfortunately, the two Apple recommended answer above are incorrect for this case, given the reported successful password phishing.

Jan 30, 2023 1:11 AM in response to mourad116

Don'ts

If the device is removed from an account after it is erased, Activation Lock will be turned off. This allows another person to turn on and use the device.


If the device is still under your Apple ID then no one can get into your devcie.


An example of my iPhone 5 is given in the GIF below. There is no "Undo" after you remove it from your account.


Feb 6, 2023 1:07 AM in response to MrHoffman

Thank you very much for your answer..


I had 2fa on and I also still have my apple account (I changed the password), it's just that find my is now deactivated and the phone still shows up on my apple account (my devices) by the way.


I was sent a link and i filled my information and my phone was automatically gone.


Is there a possibility for the thief to get access to my data? Or he has to factory reset it (delete all the data) so he can use it?

Feb 6, 2023 8:17 AM in response to mourad116

mourad116 wrote:

Thank you very much for your answer..

I had 2fa on and I also still have my apple account (I changed the password), it's just that find my is now deactivated and the phone still shows up on my apple account (my devices) by the way.

I was sent a link and i filled my information and my phone was automatically gone.

Is there a possibility for the thief to get access to my data? Or he has to factory reset it (delete all the data) so he can use it?


I regret to inform you that you’ll only have left what the thief was inclined to leave you with, and clearly you encountered a professional thief. Without going into details of exactly how, bypassing two-factor with access to both a trusted device and with the password is feasible. Once phished, there is nothing else to do.

My iphone Lost mode lock got bypassed and theifs have Access to my informations

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