stolen mobile blacklist process

My iphone XS MAX got stolen and activated lost mode but its showing in pending request. I am afraid thief might get success in bypassing security and phone + icloud lock. how do i ensure apple help here to prevent mobile unlock. local police report has been filled.

iPhone XS Max, iOS 14

Posted on Apr 12, 2022 11:01 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 13, 2022 1:05 AM

IMEI Blacklisting is only done by your network operator, not Apple

Unless you are tricked into giving away your Apple ID password (see below) they can't get at your data in any way.

Look at this Apple article and my additional advice below it:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support (UK)

Tracking lost or stolen phones

The 'Find My' tracking is to help you discover if you left your phone in the office or the restaurant. Lost or Stolen phones are rarely ever seen again.

Risk mitigation

Get your provider to 

Cancel your SIM.

Send you a replacement SIM on same number.

You can then put the SIM in another iPhone to get the codes you will need.

Phishing warning

Its possible for a thief to obtain your phone number particularly if you did not have a PIN set on the SIM.  So do not respond to texts to sign into your account! They are NOT from Apple. 

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

 

Resign to the fact that if you had a passcode set and you do not provide your Apple ID via phishing texts then your data is safe but you may never see the phone again.

 

 

 



1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Apr 13, 2022 1:05 AM in response to Raj_RB

IMEI Blacklisting is only done by your network operator, not Apple

Unless you are tricked into giving away your Apple ID password (see below) they can't get at your data in any way.

Look at this Apple article and my additional advice below it:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support (UK)

Tracking lost or stolen phones

The 'Find My' tracking is to help you discover if you left your phone in the office or the restaurant. Lost or Stolen phones are rarely ever seen again.

Risk mitigation

Get your provider to 

Cancel your SIM.

Send you a replacement SIM on same number.

You can then put the SIM in another iPhone to get the codes you will need.

Phishing warning

Its possible for a thief to obtain your phone number particularly if you did not have a PIN set on the SIM.  So do not respond to texts to sign into your account! They are NOT from Apple. 

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

 

Resign to the fact that if you had a passcode set and you do not provide your Apple ID via phishing texts then your data is safe but you may never see the phone again.

 

 

 



Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

stolen mobile blacklist process

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.