The problem started 2 days ago. When I wanted to buy something, and when I approached the phone to the purchasing device, neither the phone nor the purchasing device responded, what should I do?
[Re-Titled by Moderator]
iPhone 8 Plus, iOS 16
Hello hussam282,
Thank you for reaching out in Apple Support Communities. If we're understanding correctly, you're unable to complete a transaction on your iPhone by using Apple Pay. There are steps available to help troubleshoot Apple Pay. Our recommendation is to follow these steps:
2. Restart your iPhone and try to use Apple Pay again.
3. Verify that the latest version of iOS 16.3 is installed on your iPhone. You can go to Settings > General > Software Update.
4. You'll want to verify if the location you're attempting to make a purchase has a contactless payment symbol or the Apple Pay symbol. This will ensure that you can use Apple Pay with your iPhone.
5. Make sure that your holding the iPhone close to the terminal so it almost touches for the transaction.
Following these steps may help.
Kind regards.
Hello hussam282,
Thank you for reaching out in Apple Support Communities. If we're understanding correctly, you're unable to complete a transaction on your iPhone by using Apple Pay. There are steps available to help troubleshoot Apple Pay. Our recommendation is to follow these steps:
2. Restart your iPhone and try to use Apple Pay again.
3. Verify that the latest version of iOS 16.3 is installed on your iPhone. You can go to Settings > General > Software Update.
4. You'll want to verify if the location you're attempting to make a purchase has a contactless payment symbol or the Apple Pay symbol. This will ensure that you can use Apple Pay with your iPhone.
5. Make sure that your holding the iPhone close to the terminal so it almost touches for the transaction.
Following these steps may help.
Kind regards.
My iPhone does not respond to vending machines when buying
