Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need to update and install the software

iPhone 6, iOS 12

Posted on Jan 30, 2023 4:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2023 4:56 PM

It sounds like you have an iPhone 6 or iPhone 6 Plus which is limited to iOS 12.5.7. It cannot install any higher operating system.


Do you have an iPhone 6? Not sure?


Settings > General > About > Model Name


If you do have an iPhone 6, it is time to look for a new iPhone that will allow you to install higher iOS versions so you can use the apps that you want.

2 replies
Question marked as Top-ranking reply

Jan 30, 2023 4:56 PM in response to charylumatao

It sounds like you have an iPhone 6 or iPhone 6 Plus which is limited to iOS 12.5.7. It cannot install any higher operating system.


Do you have an iPhone 6? Not sure?


Settings > General > About > Model Name


If you do have an iPhone 6, it is time to look for a new iPhone that will allow you to install higher iOS versions so you can use the apps that you want.

I need to update and install the software

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.