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charylumatao Author

Level 1

4 points

I need to update and install the software

iPhone 6, iOS 12

Posted on Jan 30, 2023 4:45 PM

Top-ranking reply

Bob Timmons

Community+ 2024

Level 10

168,902 points

Posted on Jan 30, 2023 4:56 PM

It sounds like you have an iPhone 6 or iPhone 6 Plus which is limited to iOS 12.5.7. It cannot install any higher operating system.

Do you have an iPhone 6? Not sure?

Settings > General > About > Model Name

If you do have an iPhone 6, it is time to look for a new iPhone that will allow you to install higher iOS versions so you can use the apps that you want.

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I need to update and install the software

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