Camera error

Greetings Heather_W,

We see that you are seeing an 'Unknown Part' for the camera on your iPhone. Apple does offer information about this error message. You can look over that information here on this page: About genuine iPhone cameras - Apple Support.

You will see an Unknown Part  message if the camera installation is incomplete or if the camera:

• Was replaced with a nongenuine camera

• Was already used or installed in another iPhone

• Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

Learn more about iPhone parts and service history.

If you have not had the device repaired, you may need to reach out to Apple directly for support to make sure the camera is functioning as expected. You can reach out to them by clicking here: Contact - Official Apple Support or over the phone by calling the number that is most local to your region: Contact Apple for support and service - Apple Support.

We hope this information helps you out.

Kind regards!