Camera Problems
How do I fix my camera? It is black when it’s facing out, but works when it’s facing myself!? I have done all the things they said to do online but it’s still not working.
iPhone XR, iOS 16
Question marked as
If you already tried (to no avail) all the steps provided in this support article:--> If the camera or flash on your iPhone, iPad, or iPod touch isn't working it could be a hardware (camera? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.