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Level 1

4 points

Charging question

My new MacBook has been ‘charging’ with a steady amber light for almost 24 hours. Why isn't it fully charged, yet, and showing green?

MacBook Air (M2)

Posted on Jan 31, 2023 5:44 AM

Top-ranking reply

Community+ 2024

Level 10

188,502 points

Posted on Jan 31, 2023 6:27 AM

ndminnh wrote:

My new MacBook has been ‘charging’ with a steady amber light for almost 24 hours. Why isn't it fully charged, yet, and showing green?

Have tried rebooting the machine and compare your results...

no resolve try a SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies.

Still no change—

Call Customer Support (800) MY–APPLE (800–692–7753)

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

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