Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone Unavailable

Iphone Unavailable after my kid did multiple attempts of wrong passcode. Not able to download itunes to reset the iphone through my mac. what should i do?

Posted on Jan 31, 2023 12:42 PM

Reply
Question marked as Best reply

Posted on Jan 31, 2023 1:23 PM

You should be able to do it without using a computer. There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support



If that option is not available, you will need to use a computer. The iTunes app for Macs was discontinued and replaced by other apps. For resetting an iPhone, use Finder on Macs that don't have iTunes. See: If you forgot your iPhone passcode - Apple Support


1 reply
Question marked as Best reply

Jan 31, 2023 1:23 PM in response to cherukuri77

You should be able to do it without using a computer. There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support



If that option is not available, you will need to use a computer. The iTunes app for Macs was discontinued and replaced by other apps. For resetting an iPhone, use Finder on Macs that don't have iTunes. See: If you forgot your iPhone passcode - Apple Support


Iphone Unavailable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.