Gift movie bought on iTunes App never delivered to recipient, but my Apple Card was charged.
I "gifted" my daughter an iTunes movie using the iTunes App on my iPad (apparently the only way to gift a movie to someone, which itself seems odd). I picked a "virtual card" and had it sent to my daughter, and my Apple Credit card was charged. She never got the movie. All of the advice at Apple says got to "reportaproblem.apple.com", but at that site you cannot actually report a problem with a movie purchase... only ask for a refund. I don't want a refund (movie was on sale for $4.99 and now is more expensive). As far as I can see, there is no way to "re-send" or "re-notify" a gift recipient that they have a movie available. I called apple support and was put on hold for "3-5 minutes", but line went dead 35 minutes later (after being on phone for 50 min total). There has to be a better way to resolve this.
