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Fetches request to manual update, auto-update selected, then screen freezes followed by auto restart after several minutes without the update installed. My iphone X (iOS Version 16.1.1) is fully charged plugged in 5.36GB free from 64GB capacity for a 1.01GB update. Any ideas apart from the usual backup, wipe clean and reinstall! I read that the update should be good for iphone 8 and above.
iPhone X
Please check:
You need about 6 GB device storage and good Service & Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
See the following Apple articles:
Update your iPhone, iPad, or iPod touch
Update your iPhone, iPad, or iPod touch - Apple Support (IN)
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad, or iPod touch won't update - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
Please check:
You need about 6 GB device storage and good Service & Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
See the following Apple articles:
Update your iPhone, iPad, or iPod touch
Update your iPhone, iPad, or iPod touch - Apple Support (IN)
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad, or iPod touch won't update - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
Even though it is charged at 100% and plugged in, that weak, degraded original battery will cause issues. The risk is that, during the next upgrade, the battery will fail more seriously resulting in a 'bricked' iPhone. ...You won't even be able to prepare it for battery replacement:
About genuine iPhone batteries
(Articles found by searching Apple's Knowledge Base.)
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Thank you for the advice - the minimum capacity needed (6GB), probably needed for swap files during installation. In the end I reset everything, a long task saving everything, back to factory settings. Then I updated without problem to newest iOS (16.3) and my old iPhone X working like new except for the poor battery performance which I have learned to live with.
signupnow1 wrote: ".,,except for the poor battery performance which I have learned to live with."
Perhaps the battery was the cause of the original screen freezes & restarts...
Does your iPhone X still have its original battery?
And what's the Maximum Capacity % here?...
Settings > Battery > Battery Health & Charging
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My iPhone X has its original battery and has been degraded to 77% over time. However, when I tried to upgrade the iOS it was 100% charged and plugged in. There probably was a background hardware compatiblity / maintenance check before upgrade but it’s working now which seems to suggest the lack of free capacity was the likely cause of failure to upgrade and hence frozen screen.
iOS 16.3 update problems for iphone X
