Why are my AirPods not verified if they are real?????
Why are my AirPods not verified if they are real?????
Why are my AirPods not verified if they are real?????
That message appears when the AirPods are not, in fact, actual Apple AirPods. Where did you purchase your AirPods? Which model are they? Are they used or from a retailer who is not an Apple Authorized retailer? With more information, we may be able to answer your question and suggest how you may proceed.
Thank you for the additional information. So they worked prior to the update, right? You can check out Apple’s trouble shooting tips in the link below. I’ve copied the pertinent information here. If you’ve tried everything and they still won’t connect, please contact Support.
If your AirPods won't connect - Apple Support
I got them from the Apple Store they are the AirPods 3rd generation and the model number is A2564. And also I had them for a while and I got the message after I updated my phone.
Why are my AirPods not verified if they are real?????