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User profile for user: bh7376
bh7376 Author
User level: Level 1
4 points

Apple Watch SE - software update info in Chinese

I have a new Apple Watch SE and have set it up to display English, with my region as UK. However, the noise app and the software update information appear as Chinese characters on my watch notifications, and also when I look at the software update on the watch app on my phone it is also in Chinese.


I've tried these steps from advice given in another post and have made sure my language is English and my region is the UK:

Which language is set up on your iPhone? Take a look under Settings > General > Language & Region. Select your preferred language there.

Verify your Apple Watch is set up with your preferred language with these steps: Change language and orientation on Apple Watch


Can anyone advise on any other steps I can try?

Thank you


Apple Watch SE, watchOS 9

Posted on Feb 1, 2023 5:47 AM

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Question marked as Top-ranking reply
User profile for user: Grace2211
Grace2211
User level: Community Specialist

Posted on Feb 3, 2023 9:03 AM

Hello Bh7376,


We understand that your Apple Watch is displaying the incorrect language in certain apps and settings. The software may be causing this behavior to occur. In that case, the following steps may help to resolve this issue:


  1. Restart your devices. Completing this step refreshes your devices and the software:

"Restart Apple Watch

  • Turn off your Apple Watch: Press and hold the side button until the sliders appear, tap the Power Button, then drag the Power Off slider to the right.
  • Turn on your Apple Watch: Hold down the side button until the Apple logo appears.

Note: You can’t restart your Apple Watch while it’s charging.


Restart the paired iPhone


  • Turn off your iPhone: For models with Face ID, press and hold the side button and a volume button, then drag the slider to the right. For models without Face ID, press and hold the side or top button until the slider appears, then drag the slider to the right. With any model, you can also go to Settings > General > Shut Down.
  • Turn on your iPhone: Hold down the side or top button until the Apple logo appears."


2. Update your devices. This is to ensure that your devices have the latest fixes and can often resolve issues related to the software.

• Update your iPhone (Secure your data with a backup before proceeding

• Update your Apple Watch


Let us know if this helps.

Best regards.







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2 replies
Question marked as Top-ranking reply
User profile for user: Grace2211
Grace2211
User level: Community Specialist

Feb 3, 2023 9:03 AM in response to bh7376

Hello Bh7376,


We understand that your Apple Watch is displaying the incorrect language in certain apps and settings. The software may be causing this behavior to occur. In that case, the following steps may help to resolve this issue:


  1. Restart your devices. Completing this step refreshes your devices and the software:

"Restart Apple Watch

  • Turn off your Apple Watch: Press and hold the side button until the sliders appear, tap the Power Button, then drag the Power Off slider to the right.
  • Turn on your Apple Watch: Hold down the side button until the Apple logo appears.

Note: You can’t restart your Apple Watch while it’s charging.


Restart the paired iPhone


  • Turn off your iPhone: For models with Face ID, press and hold the side button and a volume button, then drag the slider to the right. For models without Face ID, press and hold the side or top button until the slider appears, then drag the slider to the right. With any model, you can also go to Settings > General > Shut Down.
  • Turn on your iPhone: Hold down the side or top button until the Apple logo appears."


2. Update your devices. This is to ensure that your devices have the latest fixes and can often resolve issues related to the software.

• Update your iPhone (Secure your data with a backup before proceeding

• Update your Apple Watch


Let us know if this helps.

Best regards.







Reply

Apple Watch SE - software update info in Chinese

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