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Ok, but what do you do when it’s not the iPad port, it’s not the cable, and a hard reset works to start charging again, but only lasts a few minutes before charging stops again and needs to be rebooted?
[Re-Titled by Moderator]
iPad Pro, 12.9-inch, 6th Gen, Wi-Fi
TheCandyManCan Said:
"Hard Reboot Restores iPad Charging Temporarily: Ok, but what do you do when it’s not the iPad port, it’s not the cable, and a hard reset works to start charging again, but only lasts a few minutes before charging stops again and needs to be rebooted?"
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Troubleshooting iPad Charge:
A. Start Here: If your iPad won't Charge - Apple Support
B. Which Cables to Use: iPad Accessories - Power & Cables Power & Cables - Apple
C. Try what is on these Links:
D. Use an Apple Brand Cable:
Do not use a third party cable - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple).
E. About Battery Health:
Apple doesn't have Battery Health on an iPad. But, for note, Apple recommends that you get a new battery on an iPhone once its Battery Health reaches 80%.
F. A Faulty Device?:
So, is this covered under warranty? Note that this comes with a one-year, out-of-the-box, limited-warranty. So, set up a Genius Bar Appointment, asking them if this a faulty device.
TheCandyManCan Said:
"Hard Reboot Restores iPad Charging Temporarily: Ok, but what do you do when it’s not the iPad port, it’s not the cable, and a hard reset works to start charging again, but only lasts a few minutes before charging stops again and needs to be rebooted?"
-------
Troubleshooting iPad Charge:
A. Start Here: If your iPad won't Charge - Apple Support
B. Which Cables to Use: iPad Accessories - Power & Cables Power & Cables - Apple
C. Try what is on these Links:
D. Use an Apple Brand Cable:
Do not use a third party cable - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple).
E. About Battery Health:
Apple doesn't have Battery Health on an iPad. But, for note, Apple recommends that you get a new battery on an iPhone once its Battery Health reaches 80%.
F. A Faulty Device?:
So, is this covered under warranty? Note that this comes with a one-year, out-of-the-box, limited-warranty. So, set up a Genius Bar Appointment, asking them if this a faulty device.
TheCandyManCan Said:
"[...]The device is about two years old and is not under warranty. Based on what I could find, it first seemed to be a software issue and the problem stopped after updating to the latest iOS.[...]"
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Troubleshooting iPad Charge:
Plug this into your computer, and then perform a reset. After the reset, perform the update.
In depth...
1. Setting Up the iPad Anew:
Set this iPad up anew, as if you were to sell it. Perform as instructed here, including the backup creation and iCloud logout. What to do Before you Sell, Give Away, or Trade In your iPhone, iPad, or iPod touch - Apple Support. Log into iCloud, enabling items in it, and all would be accessible. Back up what need be prior to the reset.
then...
2. Update Using of a Computer to Update:
Use My User Tip: Making Use of a Computer for Updating an iOS Device - User Tip
Thank you, but I have visited these. I use Apple brand chargers, and have tested with two. The device is about two years old and is not under warranty. Based on what I could find, it first seemed to be a software issue and the problem stopped after updating to the latest iOS. It began again a few weeks later and now instead of several days between the problem occurring, it stops charging and needs a hard reboot in as little as 15 minutes
Hard Reboot Restores iPad Charging Temporarily
