Can't receive group messages in imessages on ipad

I receive group imessages on my mac and iphone but not on my ipad. Other text messages appear on my ipad. My ipad connects by wifi, not cellular. I have searched on Apple support and tried various things but so far no success. Grateful for any advice.


Posted on Feb 1, 2023 9:06 AM

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Question marked as Top-ranking reply

Posted on Feb 4, 2023 11:24 AM

Hi l j s,


Your iPad is showing an Apple ID mismatch.


This might happen if your Apple ID was recently changed.


Try signing out of iCloud on your iPad, the sign in again with the same Apple ID you use on your iPhone and Mac.

Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac


Then take the remaining steps to sign in to iCloud and get Messages configured:

Use Messages on your iPhone or iPad

Forward SMS/MMS text messages from your iPhone to your Mac or iPad

Set up iCloud for Messages on all your devices


Thanks for using the Apple Support Communities.

4 replies
Question marked as Top-ranking reply

Feb 4, 2023 11:24 AM in response to l j s

Hi l j s,


Your iPad is showing an Apple ID mismatch.


This might happen if your Apple ID was recently changed.


Try signing out of iCloud on your iPad, the sign in again with the same Apple ID you use on your iPhone and Mac.

Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac


Then take the remaining steps to sign in to iCloud and get Messages configured:

Use Messages on your iPhone or iPad

Forward SMS/MMS text messages from your iPhone to your Mac or iPad

Set up iCloud for Messages on all your devices


Thanks for using the Apple Support Communities.

Feb 3, 2023 1:16 PM in response to l j s

Hi l j s,


Are you able to receive individual iMessages successfully? Are you able to send group messages successfully? You'll want to confirm that your settings are correct by going to Settings > Messages. Confirm that iMessage is enabled and that you are signed into your Apple ID. Also, confirm that your phone number is selected under the section titled " Send & Receive".


Check out some additional troubleshoot steps you can take here: If you can't make or receive calls on your iPhone - Apple Support.


Have a good one!



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Can't receive group messages in imessages on ipad

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