Green dot sometimes, after WhatsApp call, is always on
Why the green dot of video, after a call with Whatsapp is always on?
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Why the green dot of video, after a call with Whatsapp is always on?
Alex-12,
Do you find this happens when using other video calling apps such as FaceTime? Are you having to force quit the app to have the green dot stop showing?
Let’s make sure we’re covering our basics as we isolate and troubleshoot. Please take a moment and test after reach step -
1. Restart your iPhone - Restart your iPhone
2. Make sure your iPhone is running the latest iOS version - Update your iPhone or iPad
3. Be sure the app is up to date - How to manually update apps on your Apple device
Thanks.
Alex-12,
Do you find this happens when using other video calling apps such as FaceTime? Are you having to force quit the app to have the green dot stop showing?
Let’s make sure we’re covering our basics as we isolate and troubleshoot. Please take a moment and test after reach step -
1. Restart your iPhone - Restart your iPhone
2. Make sure your iPhone is running the latest iOS version - Update your iPhone or iPad
3. Be sure the app is up to date - How to manually update apps on your Apple device
Thanks.
Hello Alex-12,
The green indicator would mean that an application on the device was using the camera. In this case, it looks like the application "WhatsApp" was the last thing that used the camera.
About the orange and green indicators in your iPhone status bar
If you want to stop an application from using the camera, you can disable access by going to Settings > Privacy & Security > Camera, and turning off the toggle switch for the apps you do not want to have access.
Cheers!
Hi!
I have the same issue. The green indicator remains on even after the video call. WhatsApp can be closed, denied access to camera and microphone but the only thing that removes it is restarting the phone. It is absolutely inconvenient as you might have guessed.
Typical Meta. Use something else?
It should go away if you force close the app (drag it halfway up then swipe it off) The worrying thing is that camera may actually be open. Turning on the actual camera and closing it may help but fundamentally think about Facetime or Skype til Meta sorts it out.
Their duty is ensure their apps work with iOS16.3.1 on that 14 Pro, not the other way round.
Thank you for your reply. The problem, however, is that sometimes the green dot remains on, without turning off, even when the video call is over.
Hi, they tested all the hardware components. Are all ok. For the operator the problem is a WhatsApp’s bug…
Best advice for problems with apps not written by Apple is to contact the developer
How to contact an app developer - Apple Support
I’ve tested all possible solutions, reinstalling iOS too. Tomorrow I go to Apple Store for an hardware test.
Sorry to bother but did they fix this problem?
Thx
Did they verify whether or not whatsapp uses the camera and mic when the dot is on (after the video call) or its just a visual bug?
yes, i did it, but they are not able to solve the bug and answer in a stupid way
Green dot sometimes, after WhatsApp call, is always on