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YouTube thumbnails won't show on iPhone

Why youtube thumbnails doesn’t load on YouTube app ?


[Re-Titled by Moderator]

Posted on Feb 1, 2023 11:19 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2023 5:12 PM

Hello Samimh98,


If you are experiencing unusual behavior from an app on your iPhone (like that YouTube one), the steps in this article can help: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open. Follow this guidance:


"1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."



Testing your device on another network may also help, as well as loading YouTube through your Safari browser to see if the behavior is present there too.


We hope this helps. Let us know if we can assist with anything else at all. Take care.

1 reply
Question marked as Top-ranking reply

Feb 4, 2023 5:12 PM in response to Samimh98

Hello Samimh98,


If you are experiencing unusual behavior from an app on your iPhone (like that YouTube one), the steps in this article can help: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open. Follow this guidance:


"1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."



Testing your device on another network may also help, as well as loading YouTube through your Safari browser to see if the behavior is present there too.


We hope this helps. Let us know if we can assist with anything else at all. Take care.

YouTube thumbnails won't show on iPhone

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