Apple Wallet Tickets

Can I transfer my tickets from my wallet back to my email?

iPhone 12, iOS 16

Posted on Feb 2, 2023 8:16 AM

Reply
1 reply

Feb 4, 2023 5:17 PM in response to Meeltickett

Hi Meeltickett,


It sounds like you'd like to remove tickets from the Wallet app on your iPhone. Is that correct? If so, we recommend you try the steps in the link below.


Remove passes from Apple Wallet


To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "How to remove a pass from Apple Wallet."


1) On your iPhone, open the Wallet app.
2) Tap the pass that you want to remove.
3) Tap the More button more icon with three dots, then tap Pass Details.
4) Tap Remove Pass, then confirm.

When you remove a pass from the Wallet app on your iPhone, you might also remove that pass from your paired Apple Watch.

You must use the Home app to remove a Home Key pass. You can't remove a Home Key pass directly in the Wallet app.


We recommend the steps above because they will show you how to remove passes from your Apple Wallet.


If the link above did not help to resolve your issue, then try the steps here: Add, use, and share boarding passes, tickets, and other passes in Apple Wallet

How to add a boarding pass, ticket, or other pass to Apple Wallet on your iPhone
1) Open the app, email, notification, or other communication that contains your boarding pass, ticket, or other pass.
2) Tap Add to Apple Wallet.
The Add to Apple Wallet button
3) Follow the instructions on the screen.
4) If necessary, tap Add in the upper right corner.

If you don't see an option to add your boarding pass, ticket, or other pass to the Wallet app, contact the merchant or company that issued it to make sure they support passes in the Wallet app.

When you add a boarding pass, ticket, or other pass to the Wallet app on your iPhone, you automatically add it to the Wallet app on your paired Apple Watch.

Learn how to remove a pass or ticket from the Wallet app.


Please let us know the outcome after giving the above steps a try.


Thanks for using the Apple Support Communities.


Cheers!

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