Getting into an old Apple account
I have an old Ipad that I would like my kids to use. The apple ID is also old and I can not remeber the password. The phone number is also an old busiess line that I do not have access to. What can I do?
I have an old Ipad that I would like my kids to use. The apple ID is also old and I can not remeber the password. The phone number is also an old busiess line that I do not have access to. What can I do?
Either get the old account working again, or see if you can ask Apple to reset the device for you.
This Apple article has instructions for what to do if you have forgotten your password --> If you forgot your Apple ID password - Apple Support
or go directly to this link --> http://iforgot.apple.com/
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> Contact Apple for help with Apple ID account security - Apple Support
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide many details in the article as to what is acceptable proof. Prior to this official service Apple typically required the original receipt* issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the first owner who does this, or a descendant with legal proof of ownership transfer).
*Apple recommends you keep your receipt after you buy an Apple device. --> Keep your receipt after you buy an Apple device - Apple Support
Either get the old account working again, or see if you can ask Apple to reset the device for you.
This Apple article has instructions for what to do if you have forgotten your password --> If you forgot your Apple ID password - Apple Support
or go directly to this link --> http://iforgot.apple.com/
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> Contact Apple for help with Apple ID account security - Apple Support
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide many details in the article as to what is acceptable proof. Prior to this official service Apple typically required the original receipt* issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the first owner who does this, or a descendant with legal proof of ownership transfer).
*Apple recommends you keep your receipt after you buy an Apple device. --> Keep your receipt after you buy an Apple device - Apple Support
Getting into an old Apple account