contacts (kind of) merged?

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contacts (kind of) merged?

so my whole family is on the same phone plan but we ALL have separate apple ids and have NEVER had them merged. randomly one day years ago my contact connected to my moms? whenever i tell siri to call me something, it changes my moms contact instead of mine and when i change my moms contact photo it also changes my apple id photo. our photos and texts/contacts aren’t connected at all, and when i look at my id it has my name, number, email etc. but when i go to our family info for like our arcade subscription and stuff it lists my mom, my grandma and then me, but it lists me as “mom (me)”? i don’t understand what is going on. and in my apple id, ONLY the two phones i have owned are listed. why is nothing but the actual contact connected? how do i fix this?

iPhone 13 Pro, iOS 15

Posted on Feb 2, 2023 11:57 PM

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Answer 1

justin_900

Community Specialist

Feb 5, 2023 2:31 PM in response to rotteneggzzz

Hello rotteneggzzz,

Welcome to Apple Support Communities!

We want to help get the issue sorted out so only your data is showing.

First, make sure you're signed in with the correct Apple ID. See here:

"Sign in on your iPhone, iPad, or iPod touch

Open the Settings app.
Tap Sign in to your [device].
Enter your Apple ID and password.
If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in.

If you're already signed in to iCloud on the iPhone paired with your Apple Watch, you will automatically be signed in to that Apple ID. Learn more about how to set up and sign in to your Apple Watch."

This Apple Support page has the full details: Sign in with your Apple ID - Apple Support

Or see if her account as accidentally added to your accounts list. See here: Add contacts from iCloud, Google, and more to Contacts on Mac - Apple Support

We hope this helps to better isolate the source of the issue to ensure it's resolved.

Cheers!

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contacts (kind of) merged?

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