I can’t purchase Procreate.

Hello! I just want to get help on something, I cannot purchase Procreate. I had asked my dad to get me a $15 dollar gift card, and had put all the info in. Still, I cannot get it! Is it because I don’t have my (parents) credit card put in? I know there is already an answered question on this, but it didn’t work for me. Please answer with a solution. 🥹

Posted on Feb 3, 2023 6:16 PM

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Question marked as Top-ranking reply

Posted on Feb 4, 2023 1:14 AM

See -> When redeeming a gift card, (1) the amount will be credited to your Apple ID balance and (2) then you need to set your Apple ID balance as your default payment.


(1) See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

1 reply
Question marked as Top-ranking reply

Feb 4, 2023 1:14 AM in response to tanishaissupercool

See -> When redeeming a gift card, (1) the amount will be credited to your Apple ID balance and (2) then you need to set your Apple ID balance as your default payment.


(1) See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

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I can’t purchase Procreate.

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