apple id not active

i created another user id and placed on my iphone (a stupid idea). when i try to login it says apple id not active. I tried to revert to the old id doing a reset now it says iphone locked to owner, the new id, i cant use as its incorrect sign on and online it says not active. How can i revert my iphone 8 back to its original owner (my original id shows this as one of my devices)

Posted on Feb 3, 2023 11:48 PM

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Question marked as Top-ranking reply

Posted on Feb 4, 2023 5:06 AM

Try to get the old account active again so you can log out using that information.


From a post by Apple Community Specialist Brittany1416 in thread Inactive Apple ID - Apple Community


"We'd like to get you some help with this issue. For this issue [an inactive Apple ID], please contact Apple Support for assistance. You may be able to reach Apple Support here: Contact - Official Apple Support "


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Question marked as Top-ranking reply

Feb 4, 2023 5:06 AM in response to harleynt

Try to get the old account active again so you can log out using that information.


From a post by Apple Community Specialist Brittany1416 in thread Inactive Apple ID - Apple Community


"We'd like to get you some help with this issue. For this issue [an inactive Apple ID], please contact Apple Support for assistance. You may be able to reach Apple Support here: Contact - Official Apple Support "


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apple id not active

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