Apple Music app on smart tv

trying to ply my favourites playlist and the tv just says “this content cannot be played because you do not have access to it or is no longer available.”


I have an active Apple Music sub and can play it on my phone.


been trying other songs and it’s pretty much anything!


I signed in today using the we code and my phone to authenticate.

OLED55CX5LB

Posted on Feb 4, 2023 4:44 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2023 1:08 PM

Hello Adrian-c,


Let's use the steps below to sign out of Apple Music on your smart TV:


1. Open the Apple Music app.
2. Go to Settings > Account.
3. Choose Sign Out.


You can also find those steps in this resource: Get the Apple Music app on your smart TV, game console, or streaming device - Apple Support You'll want to sign back in afterwards to confirm if that behavior still persists.


If it does, do you experience the same behavior with new content that isn't already in your library?


Let us know, and we'll keep moving forward based on your results.

1 reply
Question marked as Top-ranking reply

Feb 6, 2023 1:08 PM in response to Adrian-c

Hello Adrian-c,


Let's use the steps below to sign out of Apple Music on your smart TV:


1. Open the Apple Music app.
2. Go to Settings > Account.
3. Choose Sign Out.


You can also find those steps in this resource: Get the Apple Music app on your smart TV, game console, or streaming device - Apple Support You'll want to sign back in afterwards to confirm if that behavior still persists.


If it does, do you experience the same behavior with new content that isn't already in your library?


Let us know, and we'll keep moving forward based on your results.

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Apple Music app on smart tv

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