Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
I cannot play music from AppleTV, its saying "Music" isn't available right now. Check your internet connection and try again.
The AppleTV is connected to the internet and all other apps are working fine, it's just Music. I've tried rebooting, resetting the AppleTV and nothing has resolved it. The AppleTV is up to date ver. tvOS 16.5 and apps are updated.
My Apple Music is working from iPhone so its not the account.
Apple TV 4K, tvOS 16
Hello Andreasmamandos,
If the Music app is not currently working, they quitting and reopening it.
1. On the Siri Remote, press the TV buttontwice quickly.
Windows representing each of the open apps appear in a row on the screen.
2. In app-switching view, navigate to a different app in the center of the screen, then swipe up on the clickpad or touch surface to close the app.
Switch quickly between Apple TV apps
Then reopen the Music app and test it out. If it's still not available, try restarting the Apple TV.
You can use one of the following methods to restart:
• Press and hold both the Back(Siri Remote 2nd generation or later) or
(Siri Remote 1st generation) and TV
• Disconnect Apple TV from the power outlet, wait five seconds, then reconnect it.
• Open Settingson Apple TV, go to System and select Restart.
If the Music app is still unavailable after that, you'll want to contact Apple to report the outage: Get Support
Cheers!
Hello Andreasmamandos,
If the Music app is not currently working, they quitting and reopening it.
1. On the Siri Remote, press the TV button
Windows representing each of the open apps appear in a row on the screen.
2. In app-switching view, navigate to a different app in the center of the screen, then swipe up on the clickpad or touch surface to close the app.
Switch quickly between Apple TV apps
Then reopen the Music app and test it out. If it's still not available, try restarting the Apple TV.
You can use one of the following methods to restart:
• Press and hold both the Back
• Disconnect Apple TV from the power outlet, wait five seconds, then reconnect it.
• Open Settings
If the Music app is still unavailable after that, you'll want to contact Apple to report the outage: Get Support
Cheers!
Thanks a lot for your assistance. Problem solved!!!
Hi Andreasmamandos,
That's great news! Thanks for letting the community know those steps worked.
Take care!
Apple music on Apple TV PROBLEM
