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Level 1

9 points

Apple Music will not play on AppleTV

Up until a few days ago, we were playing Apple Music from the subscription service. Now, when selecting a song, there is no audio. The TVos is updated automatically, we have turned the AppleTV off, then on again. Every other application plays without incident.

Apple TV HD, tvOS 17

Posted on Dec 29, 2023 4:42 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,800 points

Posted on Dec 29, 2023 8:56 PM

Try this for any misbehaving pre-installed Apple app:

Force-quit the app, then relaunch and try again.
If the issue persists, force-quit the app, restart the device, then relaunch and try again.
Sign out for your Apple ID, then sign in again. Then try again.
If the issue still persists after that, then contact Apple Support for further assistance.

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Apple Music will not play on AppleTV

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