iPhone 14 and Bose NC wired headphones

I have a pair of wireless noise, canceling headphones from Bose, which work just fine on my iPad. Using the Apple branded adapter 3.5 mm to lightning connector. However, on my iPhone 14 the headphones make a very consistent popping sound whether the noise canceling is turned on or off and this problem is not unique to my phone because my wife also has an iPhone 14 and the problem is evidence there as well.

iPhone 14

Posted on Feb 4, 2023 10:33 AM

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Feb 6, 2023 2:52 PM in response to Roadster02

Hey Roadster02,


We'd be happy to help out. You've mentioned that your Bose headphones are experiencing sound quality issues across multiple devices. While it may not be occurring with your iPad, if it's happening on multiple iPhones using the 3.5mm adapter, the issue would either be with the adapter itself or the headphones. We've suggest testing things out with a new adapter and if the issue persists afterward, you'll want to work with Bose support on the matter from here, as they'd be best equipped to explore the options available for their headphones in order to get them repaired.


Here's a link to get a new adapter if you don't already have one: Lightning to 3.5 mm Headphone Jack Adapter - Apple


Lastly, here's Bose's support link: Contact Us


We hope this helps out with isolating your issue.


Take care!

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iPhone 14 and Bose NC wired headphones

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