Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes disabled

My phone won’t allow me to download apps. It says my iTunes account is disabled

iPhone 11, iOS 15

Posted on Feb 4, 2023 8:28 PM

Reply
Question marked as Best reply

Posted on Feb 4, 2023 8:33 PM

Hello laurisa51!



This issue cannot be fixed by yourself. Click here and ask the iTunes Store staff for assistance. If the message refers to the App Store and iTunes, use this link instead.


I hope you found this helpful. Good Luck!

2 replies

Feb 4, 2023 8:34 PM in response to laurisa51

laurisa51 Said:

"iTunes disabled: My phone won’t allow me to download apps. It says my iTunes account is disabled"

-------


Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

iTunes disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.