Issue syncing notes only (and only one direction)

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Level 1

6 points

Issue syncing notes only (and only one direction)

Recently, the notes on my iphone aren't syncing to my mac, but it works the other way. Meaning, any changes made to the notes on my computer will update on my phone, but any changes made on the notes app on my phone do not appear on my computer.

I tested other apps (i.e., calendar) and syncing goes both directions.

I've tried all the usual fixes (signing in and out of Apple ID, making sure notes aren't just stored on iphone, rebooting, etc.) many times. Any help?!

iPhone SE, iOS 13

Posted on Feb 5, 2023 7:05 AM

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Answer 1

Drew_7

Community Specialist

Feb 7, 2023 8:51 AM in response to e_m_r_

Hello e_m_r_,

Since this behavior is specific to your iPhone we'd recommend reviewing your iCloud setup as outlined below.

"Set up Notes with iCloud

You can use iCloud to update your notes across all of your devices. To set up Notes with iCloud, go to Settings > [your name] > iCloud, then turn on Notes. You’ll see your notes on all of your Apple devices that you’re signed in to with the same Apple ID."

This information, and some additional steps you can take, can be found here: Use Notes on your iPhone, iPad, and iPod touch - Apple Support

Regards.

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Answer 2

ASTRO24

Community Specialist

Feb 7, 2023 11:09 AM in response to e_m_r_

Hi e_m_r_,

Thanks for posting in Apple Support Communities.

Since this issue with your notes not syncing as they should continues, it would be best to contact Apple Support to investigate this issue for a solution.

Contact - Official Apple Support

Regards.

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Answer 3

e_m_r_ Author

Level 1

6 points

Feb 7, 2023 10:20 AM in response to Drew_7

Hi, I already checked this and notes are toggled to on for iCloud. Any other ideas?

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Issue syncing notes only (and only one direction)

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