my apple id will not allow me to update software on my mac pro
My new Apple Mac Pro M1 will not accept my Apple ID to update the new software, however, it allows me to download apple apps. How can download the newest software?
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My new Apple Mac Pro M1 will not accept my Apple ID to update the new software, however, it allows me to download apple apps. How can download the newest software?
Purchases, INCLUDING MacOS itself, are tagged with your Apple-ID when purchased.
You can only upgrade the installed version when you supply the same Apple-ID as the original purchase.
so the two alternatives are:
• use the old Apple-ID -OR-
• make backups (which you should have been doing all along)
ERASE your Mac NB>> (this deletes ALL your files),
install the factory-original MacOS which is tied only to the Mac serial number, then
use your preferred Apple-ID to obtain upgrades to that version, then
restore your files from backup.
Purchases, INCLUDING MacOS itself, are tagged with your Apple-ID when purchased.
You can only upgrade the installed version when you supply the same Apple-ID as the original purchase.
so the two alternatives are:
• use the old Apple-ID -OR-
• make backups (which you should have been doing all along)
ERASE your Mac NB>> (this deletes ALL your files),
install the factory-original MacOS which is tied only to the Mac serial number, then
use your preferred Apple-ID to obtain upgrades to that version, then
restore your files from backup.
How did you initially setup the new Mac?
Did you Migrate from your old Mac during the initial setup?
Did you setup the new Mac with a different User ID than your old Mac?
Are you logged into your new Mac's Admin. User Account or into an Other User Account?
To update your Mac's software, have look at > Update macOS on Mac - Apple Support
I did migrate from my old Mac during initial setup and I am the only user. I am unsure if I used a different User ID as my new Mac was purchased one year ago. However, I was able to update software on this newer Mac since then. It has just been the last several months that I am having trouble. I changed my User ID about a month ago because I was unable to purchase Apple One. But, when I changed my ID, I was able to make the purchase. I now have two software updates that I cannot load because it will not accept my new ID which is currently updated on Appleid. I can do simple fix tasks, but I feel uneasy messing around with settings. Should I bring the Mac to a Genius Bar?
my apple id will not allow me to update software on my mac pro