air tag won't connect to iphone 14 pro

Hello,

Sorry to hear your AirTags are not working as expected.

Check to see if you are meeting the following requirements:

• An iPhone, iPad, or iPod touch with iOS 14.5 or iPadOS 14.5 or later and two-factor authentication turned on
• Find My turned on
• Bluetooth turned on
• A strong Wi-Fi or cellular connection
• Location Services turned on: Go to Settings > Privacy > Location Services
• To be able to use Precision Finding and to see the most accurate location for your AirTag, turn on Location Access for Find My. Go to Settings > Privacy > Location Services, then scroll down and tap Find My. Check While Using the App or While Using the App or Widgets. Then turn on Precise Location

• Try using a different battery: How to replace the battery in your AirTag - Apple Support (CA)

*Keep in mind that CR2032 batteries with bitterant coatings might not work with AirTag or other battery-powered products, depending on the alignment of the coating in relation to the battery contacts.

If they still do not connect:

• Reset your AirTag: How to reset your AirTag - Apple Support (CA)
• Reset network settings on your iPhone: Open Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. (This option also erases known Wi-Fi passwords so be sure to have your Wi-Fi passwords on hand after the reset)

Hope this helps!

I am having the same issues. Tried two different AirTags. Did each step multiple times. They are brand new from Apple so I don’t think it’s battery, and my spouse was able to connect the other two just fine. I even reset the network setting and restarted several times. Help! 🌋