Hi there,
I can’t for the life of me figure out why my watch is doing this. Certain faces have random blue/green spots on them. One face has it fully around the entire screen, some have it just in one certain place.
What is wrong with my screen? The first picture you can see the ring right around the full face. The second picture you can see the green dot in the activity ring only.
Apple Watch Series 4
Certainly a restart or even forced restart should be given a chance. But I'm still betting it is a hardware issue, not software. Which is why I recommended it be seen at Apple or an Apple Authorized Service Provider.
We can't possibly diagnose a screen issue from our living rooms. Schedule an appointment at your Apple Store Genius Bar for evaluation and options.
My guess would be the digitizer in the screen has a hardware issue. But that's just a guess. Let Apple see it.
The first picture made me look twice and then zoom in on it to see for sure!
It almost looked like the blue box that would show up if you were screen sharing to your paired iPhone. You can see what I mean if you go into your phone settings (gear icon), > Accessibility, > Apple Watch Mirroring.
Lobsterghost1 is super knowledgeable and I'm positive that he didn't mean for his reply to seem to be sarcasm. With that being said...
He could be right about the digitizer but I'd also like to hear his opinion on whether or not a Forced Restart or even a factory reset would be worth a shot in this case.
I'm leaning towards a software issue instead of a digitizer (hardware) issue and only because of your first picture and the partial box around the screen.
There was absolutely NO sarcasm in my response. This is a user to user only forum. We are not Apple. We cannot test your watch from a photograph.
I doubt your cellular provider can do anything for you, unless you bought the watch recently and it's still within warranty. But as your tag line suggests you own an Apple Watch Series 4, which would have been released 4 years ago, your warranty has likely long been expired.
Here is how you can find Authorized Service Providers in NZ --> Find Locations - Apple
Yep, it’s definitely getting old now. My first suspicion was a software issue as it only started happening after a software update that introduced new watch faces (such as the full pink one in the photos).
Thinking I should just give in and buy a new one… it’s a 2 hour drive to my closest Apple repair shop and probably just as expensive to fix it in NZ.
Thanks for your help!
Definitely won’t be getting another series 4, time for an upgrade.
Yes, can order directly from the Apple NZ website to be delivered. Guess I better just suck it up and order one haha.
Wishing you well, with whichever decision you make. I would personally not spend any money on an Apple Watch 4 and would instead use the money you could spend on it and use that towards a brand new Series 8.
Same here... 2+ hour drive.
I made that drive several years ago for a pair of Series 3 watches on a December 23 or 24th, lol .
My current phone and watch came from my carrier.
Are you able to use the Apple store app on your phone and possibly order it directly from Apple?
The new SE 2nd Gen (GPS only) goes for like $249USD. The GPS + Cellular is like $349USD
If you can swing it, get the stainless steel version. Not only is the case more durable, the screen is better and made of sapphire glass, which is almost impossible to scratch. It does cost more, but it should last longer and look better longer too. Cellular comes standard on the stainless watches
Thank you for the unneeded sarcasm 👌🏼
Don’t think we have Genius Bars in NZ but will take it back to the mobile shop I bought it from.
You are probably right. I got looking at picture #2 and seen the blueish blotch in the Fitness rings.
It's an older watch and it's probably seen a few knocks in its life :-/
Yes, I suspect the watch has seen better days.
Green/blue tinge on Apple Watch face?
