SIM card issue
How to get phone unlocked
iPhone 11, iOS 16
How to get phone unlocked
iPhone 11, iOS 16
Without more detail, it sounds like your phone is “Carrier Locked” to a carrier other than yours.
Did you just buy this phone used ? (You certainly didn’t “just” purchase an 11 “new.”)
If so, only the OTHER carrier can release the lock.
How to unlock your iPhone for use with a different carrier - Apple Support
Without more detail, it sounds like your phone is “Carrier Locked” to a carrier other than yours.
Did you just buy this phone used ? (You certainly didn’t “just” purchase an 11 “new.”)
If so, only the OTHER carrier can release the lock.
How to unlock your iPhone for use with a different carrier - Apple Support
SIM card issue