Emails don't complete download or only partially show?

The emails load correctly on my iPhone but it's like the mail app on the Mac fails to download the complete message. This is very annoying as I have to rebuild the mailbox with every message to get it to download the email. I have tried deleting and adding the account back, deleting the index files, and rebuilding the account countless times. All these have failed to fix the issue. I have searched online and all I can find is what I've already tried. Any new suggestions from someone who has had and resolved this issue would be greatly appreciated! Below is an example of what it looks like. Thank you all for the help in advance!

iMac 24″, macOS 13.2

Posted on Feb 6, 2023 7:13 AM

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3 replies

Feb 6, 2023 11:55 AM in response to Chaz-Z32

Chaz-Z32 wrote:

The emails load correctly on my iPhone but it's like the mail app on the Mac fails to download the complete message. This is very annoying as I have to rebuild the mailbox with every message to get it to download the email. I have tried deleting and adding the account back, deleting the index files, and rebuilding the account countless times. All these have failed to fix the issue. I have searched online and all I can find is what I've already tried. Any new suggestions from someone who has had and resolved this issue would be greatly appreciated! Below is an example of what it looks like. Thank you all for the help in advance!
https://discussions.apple.com/content/attachment/8a13daa9-3b65-4309-b2d4-87885ae1a071


If you have an issue first I would turn off/dsiable the following


Open mail app select Mail>Settings>Privacy disable:

“Protect Mail Activity”

“Hide IP address”

“Block all remote content”


compare your results and report back.


ref: —Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support





If no resolve see:


—if you are using Hide My email—try disabling this feature and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support


—if you are using iCloud Private Relay on Mac - Apple Support try disabling this feature and compare your results...

Use iCloud Private Relay on Mac - Apple Support




Feb 6, 2023 1:40 PM in response to Chaz-Z32

Chaz-Z32 wrote:

I have those unchecked, sorry forgot I tired that. Also, when I move or delete messages it sometimes never propagates back up to the cloud so when I look at my iPhone email the message is still there even though it has been moved/deleted on my Mac.
https://discussions.apple.com/content/attachment/a6a4b5ef-7912-4fdd-8f0d-c0329fa67492


for sync issues sign out of iCloud on the Mac and back in again.


sent from iPhone

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Emails don't complete download or only partially show?

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