Youtube Music

hello, I was charged for a YouTube music subscription 2 times, YouTube support says that they cannot return the money because the payment was made through iTunes


iPhone 11, iOS 16

Posted on Feb 6, 2023 9:01 AM

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Question marked as Top-ranking reply

Posted on Feb 6, 2023 12:35 PM

I was charged for a YouTube music subscription 2 times

A question: do you use multiple Apple ID?


If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

1 reply
Question marked as Top-ranking reply

Feb 6, 2023 12:35 PM in response to OstapSaman

I was charged for a YouTube music subscription 2 times

A question: do you use multiple Apple ID?


If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

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Youtube Music

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