i have Verizon, my tablet has service through a provider in Mexico but my IPhone 11 does not. It is struggling to connect to the Wi-Fi too. We’ve used it here before. I’ve updated the IOS and turned it on and off. Help!
Thanks for posting in the Apple Support Communities Dcdahlin,
If you're traveling, you may be trying to connect to a captive Wi-Fi network. Review the guidance for these types of networks, here: Use captive Wi-Fi networks on your iPhone or iPad
Regarding cellular service, you can either work with your existing cellular service provider, or purchase or rent a local SIM card to use in the area you're currently in. Learn more, here: About cellular data roaming options for your iPhone and iPad
We hope this helps!
Thanks for posting in the Apple Support Communities Dcdahlin,
If you're traveling, you may be trying to connect to a captive Wi-Fi network. Review the guidance for these types of networks, here: Use captive Wi-Fi networks on your iPhone or iPad
Regarding cellular service, you can either work with your existing cellular service provider, or purchase or rent a local SIM card to use in the area you're currently in. Learn more, here: About cellular data roaming options for your iPhone and iPad
We hope this helps!
Cellular not working on Mexico
